Privacy Policy

At Astrovia, operated by DIGIT COM IT SOLUTION HUB ("we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled with transparency, care, and respect. This Privacy Policy outlines the types of information we collect when you visit or interact with our website, mobile application, and related services (collectively referred to as the “Services”). It also explains how we use, store, and disclose this information in accordance with applicable laws and best industry practices. By accessing or using Astorvia.in, you agree to the collection and use of your information as described in this Privacy Policy.

Refund Policy

At Astrovia, operated by DIGIT COM IT SOLUTION HUB, we are dedicated to providing valuable, accurate, and personalized astrological services tailored to your unique needs. Each consultation, report, or reading is carefully prepared based on the information you provide, making our services highly customized and time-intensive.

Due to the spiritual and personalized nature of astrology, all purchases made on Astorvia.in are considered final and non-refundable. Once a service has been booked or delivered, we are unable to offer refunds, cancellations, or exchanges. We kindly ask that you review all service details, terms, and descriptions carefully before confirming your purchase.

However, we understand that exceptional situations may arise. Refunds may be granted at our sole discretion in rare cases such as duplicate payments, technical errors during the transaction process, or if a purchased service was not delivered due to unforeseen issues on our end. In such instances, users must contact our customer support team within 3 days of the transaction along with proof of payment and a valid reason for the refund request.

By using our services, you acknowledge and agree to this refund policy. We remain committed to ensuring customer satisfaction and will do our best to address your concerns fairly and transparently.

Terms and Conditions

By accessing or using Astrovia (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Astorvia is owned and operated by DIGIT COM IT SOLUTION HUB ("we", "our", or "us"). These terms govern your use of our website, mobile application, and all related services offered through the platform.

You must be at least 18 years of age or have the legal authority to enter into agreements in order to use our services. By continuing to use Astorvia, you confirm that the information you provide is accurate and that you will not use the platform for any unlawful, harmful, or fraudulent purposes.

All astrological services, reports, and consultations offered through Astrovia are intended for guidance and entertainment purposes only. We do not guarantee the accuracy of predictions or the outcome of any advice given. Users are solely responsible for how they interpret and use the information provided.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice. Continued use of the platform after any changes to the Terms and Conditions constitutes your acceptance of those changes.

If you do not agree to any part of these Terms and Conditions, you should not use our website or services. For any concerns or questions, you may contact our support team.

Cookies Policy

Astrovia, operated by DIGIT COM IT SOLUTION HUB, uses cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve the functionality of our website. This Cookies Policy explains what cookies are, how we use them, and the choices you have regarding their use.

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep you logged in, understand how you interact with our content, and deliver personalized content and recommendations relevant to your interests.

We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device for a set period or until deleted). These may include essential cookies for website operation, analytics cookies for performance tracking, and third-party cookies for integrations and marketing tools.

By continuing to use Astorvia.in, you consent to our use of cookies as outlined in this policy. You may choose to manage or disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality and performance of our website.

If you have any questions about our use of cookies or your data, please contact us through the support details provided on our website.

Disclaimer

All astrological services, readings, reports, and consultations provided by Astorvia, a platform operated by DIGIT COM IT SOLUTION HUB, are intended solely for informational and entertainment purposes. The guidance and insights offered through our services should not be considered a substitute for professional advice, whether medical, legal, financial, psychological, or otherwise.

While we strive to offer accurate and meaningful interpretations based on astrological principles, we do not guarantee the accuracy, completeness, or reliability of any predictions or information provided. The outcomes of any astrological consultation or report may vary from person to person, and ultimately, you are responsible for any decisions you choose to make.

By using our website or services, you acknowledge and agree that DIGIT COM IT SOLUTION HUB and its team shall not be held liable for any loss, damage, or consequences arising directly or indirectly from your reliance on the information provided. We encourage users to exercise discretion and use our content as a supportive guide rather than a definitive solution.

DMCA Policy

Astrovia, operated by DIGIT COM IT SOLUTION HUB, respects the intellectual property rights of others and is committed to complying with the provisions of the Digital Millennium Copyright Act (DMCA). We take copyright infringement claims seriously and will respond promptly to any valid notice of alleged infringement.

If you believe that your copyrighted work has been used or displayed on our platform in a manner that constitutes copyright infringement, please notify us by submitting a written notice containing the following information:

• Your full name, contact details, and a physical or electronic signature.
• Identification of the copyrighted work claimed to have been infringed.
• A clear description of the material you believe is infringing, along with its location (URL or specific page) on our website.
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, their agent, or the law.
• A statement, under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Upon receiving a valid DMCA notice, we will take appropriate action, which may include removing or disabling access to the allegedly infringing content. Repeat infringement may result in the termination of user access to our services.

You may submit your DMCA notice or any related inquiries to our support team using the contact information provided on our website.

Community Guidelines

At Astrovia, we are committed to fostering a safe, respectful, and inclusive environment for all users. These Community Guidelines are designed to ensure that our platform remains a space where everyone can engage positively, share insights, and seek astrological guidance without fear of discrimination, harassment, or misinformation.

By participating in any community interactions—such as forums, reviews, comments, or direct messages—you agree to uphold the following standards:

• Engage respectfully with others, regardless of differences in opinion or belief.
• Do not post or share content that is offensive, threatening, abusive, defamatory, or discriminatory in nature.
• Avoid spreading false, misleading, or unverified information—especially related to health, legal, or astrological claims.
• Respect the privacy of others; do not share personal data, images, or messages without consent.
• Refrain from spamming, advertising, or promoting unrelated products or services.

Violations of these guidelines may result in removal of content, temporary suspensions, or permanent restrictions on your account. We reserve the right to moderate all user-generated content and take appropriate action when necessary.

If you observe behavior that violates these guidelines, please report it to our support team through the contact options available on our website. Together, we can maintain a positive and enriching experience for all members of the Astorvia community.

Accessibility Statement

At Astrovia, we are committed to making our website and services accessible to all users, including individuals with disabilities. We believe everyone deserves equal access to spiritual guidance, content, and online tools, regardless of their physical or cognitive abilities.

We strive to adhere to best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) to ensure our platform is perceivable, operable, understandable, and robust for all visitors. This includes making ongoing improvements to our website structure, navigation, color contrast, font readability, and compatibility with assistive technologies such as screen readers and keyboard navigation.

While we continuously work toward full accessibility compliance, we acknowledge that some areas of the site may still present challenges. If you encounter any accessibility barriers or require assistance accessing any part of the website, please do not hesitate to reach out to our support team. We are happy to provide alternative solutions or information in a format that works best for you.

Your feedback is important to us. If you have suggestions for improving the accessibility of Astrovia, please contact us using the details provided on our website. We are dedicated to making our platform as inclusive and user-friendly as possible.